Security


Privacy
We will protect your privacy by NOT sharing your email address with anyone. When you ask a question, respond to a survey or place an order online, your email address will stay with us. This degree of security means you will receive no correspondence unless it’s from us and relates directly to your question or order.

Secure Online Ordering
We have gone to great lengths to protect the security and validity of your credit card transaction. Our order forms are encrypted by our secure server to guarantee that the information can be read by us only. It will appear as indecipherable gibberish if the data is intercepted by an unauthorized source. 

We use the process developed by Netscape—SSL (Secure Socket Layer)—to guard information. SSL is the industry standard for online security. Today’s web browsers support this protocol, including Netscape Navigator, Microsoft Internet Explorer and others.

Before a business can use SSL, it must be certified by an independent authority. This trusted third party will determine if the business is legitimate. VeriSign, one of the largest such companies in the world, certified us.

How to Tell It's Secure?
There are a couple of ways to tell if the information you are receiving is coming from a secure server.

1. Check the security icon. Most browsers use a key (Netscape Navigator) or padlock (Microsoft Internet Explorer). An unbroken emblem indicates a secure browser.
2. Check the URL field of your browser. With a secured server the address will begin with https:// instead of the usual http://.

Textbook Return Policy: We guarantee that the textbooks you purchase from the Pioneer Bookshop are the ones your professors require.  If you drop a class you can return the textbooks for that class.  You have until a week after the last day to drop without a "w" to return textbooks for a dropped class. An original receipt is required and the books must be in the same condition in which they were purchased.   Other returns will be taken on a case by case basis. Talk to us.

 

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